If you are a Connecticut Medicaid member, or submitting on behalf of a member, and have experienced difficulty with transportation provided by Veyo, please complete this form. Once you complete the form, please press “Submit”. Upon submission, you will receive an email confirmation with the complaint number for this incident. Veyo will investigate the incident and reach out to you. 

Please provide as much detail as possible when submitting the complaint. 

Please Note: If you’re from a facility submitting a complaint on behalf of the member, please make sure to include the following information in the description:

• Name
• Facility Name
• Contact Information (email/phone)

*If you do not have an email address, or prefer to submit your complaint over the phone, please contact Veyo at (855) 478-7350.