Book Transportation
To be reimbursed for a trip, transportation needs to be scheduled at least 2 business days before the member’s appointment to ensure eligibility. The booking phone number is 855-478-7350.
The Connecticut Department of Social Services (DSS) has partnered with Veyo to provide HUSKY Health members with another way to get to and from their medical appointments – using their own vehicle or in a vehicle driven by a friend or family member. Veyo provides compensation to drivers who give HUSKY Health members a ride to their eligible healthcare appointments. Members can also receive compensation when driving themselves to an appointment. This is called a “mileage reimbursement.”
Trips will be paid at the level of $0.54 per mile. The total amount paid is calculated based on the most direct route from the member’s pickup location to the healthcare facility and back. The route is generated using Veyo’s mapping software. Payments to drivers will be distributed electronically (unless the driver specifies otherwise).
Member Update
April 14, 2020: Modifications to the Mileage Reimbursement Program
14 de abril de 2020: Modificaciones al Programa de reembolso de millas
To be reimbursed for a trip, transportation needs to be scheduled at least 2 business days before the member’s appointment to ensure eligibility. The booking phone number is 855-478-7350.
The driver must be registered with HUSKY Health / Veyo. To register as a driver, please submit the Driver Registration Form before requesting reimbursement.
Fill out and return the Mileage Reimbursement Form to Veyo within 30 days of the first medical appointment listed on the form. Don’t forget to attach all parking and toll receipts.
Who is eligible for Mileage Reimbursement?
Friends or family of HUSKY Health members who drive the member to a Medicaid-covered behavioral health, medical, or dental appointment may be eligible for mileage reimbursement. HUSKY Health members who can drive themselves to an appointment may also be eligible for mileage reimbursement.
To qualify:
What are the requirements for a trip to be reimbursed?
Can members get reimbursement for using their own vehicle?
Yes, HUSKY Health members can request reimbursement for using their own vehicle to get to and from appointments.
What is the mileage reimbursement rate?
The mileage reimbursement rate for Connecticut members is $0.54 cents per mile.
How do I sign up a driver?
To sign up a driver, the following information must be submitted using the Driver Registration Form:
If the driver has a smartphone, the camera can be used to upload the driver’s license and vehicle documents.
Does the driver need to own their vehicle?
No, the driver does not need to own the vehicle.
What do I do if my driver information changes?
To update a driver’s contact information, driver’s license, vehicle insurance, or banking information, please re-submit the Driver Registration Form. The new information will be automatically updated on the driver’s profile.
When should the forms be submitted?
How do I submit the forms?
The reimbursement forms can be found at:
Please submit the completed forms via email, fax, or mail.
When will the reimbursement payment be sent out?
Approved trips will be paid out within 1-2 weeks (for electronic payments) or 4-6 weeks (for physical payments via check). Physical checks are mailed out on the last day of each month.